Click & Collect
Click & Collect allows you to order online and pick up 'in stock' items in your nearest Supercheap Auto store in 1 hour* (during business hours) - free of charge. Contact your nearest store for more information. Contact-free Click and Collect is also now available - Click here for more details
Contact-free Click & Collect
All Supercheap Auto stores now offer collection of your click & collect orders, Contact-free. When ordering online, select Click & Collect and nominate your store. Once you receive your order confirmation, make your way to the selected store, park in the click & collect bay and call your local store. (Store number located in order confirmation) A Team member will then bring out your online order and place it in your vehicle. To learn more click here.
Special Order ‘Collect from Store’
Collect from Store is an alternate collection method for selected Special Order products that are purchased online. It provides an opportunity for a faster fulfilment of your order (compared to Home Delivery) and provides the flexibility for you to collect from your nominated store.
Where is Click & Collect available?
Click & Collect is available at all Supercheap Auto stores - subject to stock availability in your selected store.
Are there any extra fees or charges to use your ‘Click & Collect’ service?
No, we do not charge additional fees for this service, it is free of charge.
How will I know my order is ready for collection in store?
You will receive a notification either by SMS or email (depending on what you selected when you placed your order) to confirm your order is ready to be collected.
What do I take into the store to pick up my order?
Your order confirmation and ID are required to pick up your order. A driver’s license is required for collection of orders over $100 value.
Can someone else collect my order?
To protect our customers, only the person specified on the order details is able to collect the order and will be required to provide appropriate identification.
What are your store opening hours?
Store trading hours are displayed online on our store locator page and can vary by location.
Can I go to the store to pick up the item before I receive the confirmation?
Visiting the store prior to receiving the email or SMS alert may result in your items not being ready for collection when you arrive.
How long do I have to collect my order?
Your order must be collected within 7 business days, if you're unable to collect within this period of time we recommend contacting your collection store and advising when you will be able to collect your item. Uncollected orders will be cancelled and refunded after this period of time.
How do I cancel my order?
Please call us on 1300 175 010 and our Customer Service Team can assist you.