1 General

1.1 Please read these terms and conditions before accessing or using the Site.If you are under 18 years of age,then you must obtain your parent or guardian’s consent before accessing and using the Site.

1.2 Your access to and use of the Site,including your booking or purchase of goods or services through the Site,is subject to these terms and conditions.

1.3 This website is owned and operated by Super Cheap Auto Pty Ltd A.B.N.64 085 395 124 on behalf of AutoCrew Australia Pty Ltd(“AutoCrew”,“us” or “we”).

2 Disclaimer

2.1 The information contained in this Site is provided in good faith on an "as is" basis.Autocrew does not represent or warrant to the reliability,accuracy or completeness of the information contained on this Site.To the extent permitted by law,AutoCrew is not responsible or liable for any Liabilities(direct,indirect or consequential losses and damages)arising in any way(including without limitation negligence)for errors in,or omissions from,the information in this Site.However,AutoCrew will endeavour to correct any inaccuracies on the Site once AutoCrew becomes aware of them.

3 Links

3.1 The Site may contain links to external websites that are not operated by us or our related bodies corporate.AutoCrew does not make any endorsements,or representation as to the accuracy of information contained within those websites.These links are provided for your convenience only and you agree that:

3.1 we make no representations or warranties,or have any responsibility or liability for those websites;

3.2 these links do not indicate,expressly or impliedly,that we endorse the site or the products or services that are provided at those sites;and

3.3 you access and use the products and services made available at those sites solely at your own risk.

4 Intellectual Property

4.1 You:

4.1 acknowledge that the copyright in the Site,the software,design,text and graphics comprised in the Site,the selection and layout of the Site and the content and materials on the Site(together,the “Materials”)are owned by or licensed to us;

4.2 must not modify,copy,adapt,store in a retrieval system,reproduce,upload,post,transmit,sell,distribute in any way or communicate to the public a Material without our prior written consent;and

4.3 must not frame or embed in another website any of the material appearing on this Site without our prior written consent.

4.2 You May:

4.1 store a reproduction of the content on this Site on your local computer for the sole purpose of viewing the content and Materials;and

4.2 print hard copies of the content and Materials for the sole purpose of viewing and purchasing Products but not for any other use,including commercial use.

4.3 This Site contains registered trademarks and other trade marks which are protected by law.You must not use any of the marks or trademarks appearing on the Site or our name or the names of our related bodies corporate without our prior written consent.You must not use any of the other company,product and services marks on the Site that are owned by other third parties(including our suppliers)without obtaining the relevant third party owner’s consent.

5 Viruses

5.1 AutoCrew does not claim that any information(including any files)obtained from or through this Site is free from viruses or other faults or defects.

5.2 You are responsible for scanning any information for viruses.

5.3 tYou agree that AutoCrew has no responsibility or liability to you or any other person for any loss or damage(whether direct,indirect,consequential or economic),regardless of cause,negligence or otherwise,which may be the direct or indirect result of any such information.

5.4 If AutoCrew is found to be liable this will be limited to the cost of supplying the information again.

6 Compliance with these Terms and Conditions

6.1 You agree to bound by,and comply with,these terms and conditions by:

6.1 using the Site;

6.2 completing your registration through the Site;and/or

6.3 obtaining or ordering Products from us using the Site.

7 Changes to these Terms and Conditions

7.1 If you have a booking that has been accepted by us,the terms and conditions that will apply to that booking are the terms and conditions that applied at the time you placed your booking.We cannot vary the terms and conditions which apply to a given booking after that booking is accepted by us.

7.2 Subject to clause 7(a),we may change these terms and conditions at any time,and such modifications will be effective as soon as they are posted.By continuing to use the Site after these terms and conditions have been modified,you agree to be bound by the changes to these terms and conditions.

8 Registration

8.1 Any personal information that you give us will be held and used by us in accordance with our Privacy Policy contained on this Site.

8.2 If you choose to use a workplace email address for your account or to access the Site,then you are solely responsible for ensuring that you comply with the rules,policies or protocols that apply to the use of your email address and your workplace facilities.

9 Delivery of Services

9.1 We will not be liable for any delay in performing,or any failure to carry out repairs to your vehicle to the extent that such delay or failure results from events or circumstances outside our reasonable control.

9.2 This service or repair may result in the loss of some or all of your electronically stored data.Please make sure that you have made backup copies and stored this data elsewhere prior to this service or repair.Such stored data may include but is not limited to data in integrated multimedia devices,satellite navigation systems,trip computers,Bluetooth settings,electronic address books,telephone numbers and radio codes.

9.3 Refurbished components may be used if required on your vehicle.

9.4 Your vehicle may be driven on public roads for the purpose of diagnosing and testing.AutoCrew will not be liable for any damage incurred that is not caused by our conduct or the products we supply.

9.5 You understand that some car manufacturers provide extended warranties that may not entitle AutoCrew to service your car.It is your responsibility to ensure that work completed by AutoCrew does not affect or void an extended manufacturer warranty.

9.6 AutoCrew uses quality aftermarket parts and lubricants that meet or exceed the specifications of those originally fitted by your vehicle manufacturer.Should you wish to use an alternate brand or product,AutoCrew will take reasonable action to source that part or product of you,although this may impact on the pricing and time commitments of your car service or repair.

10 Prices,Fees&Charges

10.1 Prices

10.1 The prices of goods and services and other charges displayed on this Site are current at the time of issue,however,AutoCrew reserves the right to change prices at any time before we accept an order from you.

10.2 All prices are in Australian Dollars(AUD).

10.2 All fees,charges and estimates are inclusive of GST(unless otherwise indicated).

10.3 We provide an estimate of the cost of work to be undertaken.The estimate will be discussed with you prior to work being commenced on your vehicle.Estimates remain valid for 7 days.

10.4 Should additional work be found necessary during the course of the service which would cause the estimate to be exceeded,we will contact you to explain the additional work required and will only proceed follow authorisation by you to do so.

10.5 A detailed tax invoice outlining the work carried out and associated costs will be provided once the work is completed.Payment must be made in full on the day of the work being completed and prior to the collection of your vehicle.AutoCrew has the right to hold your vehicle until payment is made.

11 Your Obligations

11.1 You understand that driving an unregistered vehicle is illegal and warrant that your vehicle is registered in accordance with the state/territory legislative and regulatory requirements applicable to your vehicle.Where your vehicle is not registered you will ensure that you take all necessary steps to notify that your vehicle is unregistered.

11.2 Where you have not notified us in accordance with clause 12(a)that your vehicle is unregistered you agree to indemnify us for any fines,penalties,loss,damage,injury or death caused to any person or property when we are driving or otherwise operating your vehicle.

11.3 You covenant and warrant that:

11.1 all information and data provided by you to us through the Site(including as part of the customer registration process)or otherwise is!0,accurate,complete and up to date;

11.2 you have and will comply with all relevant laws relating to your use of the Site

11.3 you are responsible for any costs associated with your access to or use of the Site,including Internet access fees;

11.4 you will not:

11.1 use the Site for any activities that breach any laws,infringe a third party’s rights or are contrary to any relevant standards or codes;

11.2 use the Site in a manner or way,or post to or transmit to or via the Site any material,which interferes with other users or our other customers or defames,harasses,threatens,menaces or offends any person or which prevents any other person from using or enjoying the Site;

11.3 make fraudulent or speculative enquiries,purchases or requests through the Site;

11.4 use another person’s details without their permission or impersonate another person when using the Site;

11.5 post or transmit any obscene,indecent,inflammatory or pornographic material or any other material that may give rise to civil or criminal proceedings;

11.6 tamper with or hinder the operation of the Site;

11.7 knowingly transmit any viruses,worms,defects,trojan horses or similar disabling or malicious code to the Site;

11.8 use any robot,spider,site search and retrieval application or other mechanism to retrieve or index any portion of the Site;

11.9 modify,adapt,translate or reverse engineer any portion of the Site;

11.10 remove any copyright,trade mark or other proprietary rights notices contained in or on the Site;

11.11 reformat or frame any portion of the web pages that are part of the Site;

11.12 use the Site to violate the security of any computer or other network or engage in illegal conduct;

11.13 take any action that imposes or that would,in our reasonable opinion,result in an unreasonable or disproportionately large load on our infrastructure;

11.14 use the Site other than in accordance with these terms and conditions;or

11.15 attempt any of the above acts or engage or permit another person to do any of the above acts.

12 Warranty& Liability

12.1 AutoCrew accepts liability for all legal guarantees and warranties expressed or implied to the transactions under the Competition and Consumer Act 2010,or any other legislation(such as the Fair Trading Acts(or equivalent legislation)in each State and Territory)the effect of which cannot be excluded.However,where we are permitted by law,we will only:

12.1 in the case of services,resupply of the services or pay you the cost of resupply;and

12.2 in the case of goods,replace the goods,supply equivalent goods,repair the goods,pay you for the cost of replacing the goods(or of acquiring equivalent goods),or pay you for the cost of having the goods repaired.

12.2 Where we are permitted by law(and subject to clause 12):

12.1 we do not warrant or represent the suitability of the Site or goods or service for any purpose;and

12.2 we will not be liable to you for indirect and consequential loss(including without limitation for loss of revenue,loss of profits,failure to realise expected profits or savings and any other commercial or economic loss of any kind)or loss or corruption of data,in contract,tort,under any statute or otherwise(including negligence)arising from or connected to the Site or goods or service.

12.3 Our liability to you for loss or damage of any kind arising out of this agreement or in connection with the relationship established by it is reduced to the extent(if any)that you cause or contribute to the loss or damage.This reduction applies whether our liability is in contract,tort(including negligence),under any statute or otherwise.

13 General Provisions

13.1 If the whole or any part of a provision of this agreement is void,unenforceable or illegal in a jurisdiction it is severed for that jurisdiction.The remainder of this agreement has full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected.This clause has no effect if the severance alters the basic nature of this agreement or is contrary to public policy.

13.2 This agreement is governed by the laws of New South Wales,Australia.Each party submits to the non-exclusive jurisdiction of the courts of that place.

14 Privacy Policy and Your Personal Information

14.1 Refer to the Privacy Policy,which form part of these terms and conditions.

15 Definitions

15.1 Capitalised terms used are defined in these terms and conditions.In these terms:

15.1 “GST” has the meaning it has in the A New Tax System(Goods and Services Tax)Act 1999(Cwlth).

15.2 “Liabilities” means all direct and/or indirect liability for:costs;damages;losses;claims,causes of action,accidents;injuries;deaths;law and traffic violations;and expenses including but not limited to legal fees.


Credit Card

AutoCrew accepts payments using the following credit cards in store;

• American Express
• MasterCard
• Visa

AfterPay offer you a payment plan allowing you to purchase goods today,and pay later over four equal fortnightly instalments.
A minimum spend of $100 applies per transaction.
Transactions are subject to approval by Afterpay,terms and conditions will apply.Please visit www.afterpay.com.au for more information.

Interest free,nothing to pay upfront,flexible repayments.
Minimum purchase over $50 to approved applicants.
Terms and conditions apply.Please visit here for more information.


Any offer that includes a discount on any parts or services cannot be used in conjunction with any other offer.
You can only use one promotion or special offer per transaction.

12 Month or 20,000km Warranty

1 The Autocrew Voluntary warranty period is 12 months or 20,000kms for products and repairs-whichever comes first from the date specified on the invoice provided by AutoCrew.

2 This warranty is provided in addition to other rights and remedies held by a consumer at law. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

• to cancel your service contract with us; and

• to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

3 This warranty shall not apply to any defect caused by:

3.1 Repair,alteration or modification carried out by any third party without the written consent from the respective AutoCrew workshop.

3.2 Accident,abuse or neglect.

3.3 Normal wear and tear.Excludes consumable products such as globes,wipers and fluids.

4 The liability under this warranty shall be limited to the replacement or repair at the option of the respective Autocrew workshop at the time of failure.

5 Claims under this warranty will be considered only if made with an authorised Autocrew workshop.

6 This warranty is not transferable.

7 How to make a warranty claim:

7.1 If a vehicle fails within the warranty period,the end-user must contact AutoCrew and stop regular use of the subject vehicle.The vehicle should be made available for assessment as soon as possible at the AutoCrew workshop where the original service took place.Where it is not practical,or further warranty support is required,please call AutoCrew Australia on 02 4622 2310

7.2 Proof of the original purchase/repair/service is required

8 For invalid claims under this voluntary warranty,AutoCrew Australia will not be liable for the end user’s costs in making the warranty claim.In respect of valid claims under this voluntary warranty,the end user will not be charged for costs associated with making a warranty claim.Reimbursement for necessary and reasonably incurred costs or expenses in making valid warranty claims may be sought from AutoCrew Australia.To enquire how to make a claim for reimbursement for costs incurred in submitting a warranty claim,please call 02 4622 2310 Documentary evidence in support of such claim will be required.

9 You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

10 This warranty is offered by AutoCrew Australia Pty Ltd.AutoCrew can be contacted at Unit 1,5-7 Yarmouth Place,Narellan and 02 4622 2310.

Roadside Assistance

1 Available for Log book Servicing booked prior 31st July 2018 only.

2 Program coverage details are available HERE.

3 Full Terms and Conditions of the program are available HERE.

Car Wash and Vacuum

1 Available for Log book Servicing only.

2 It is the customer’s responsibility to request no car wash or vacuum if so desired.

Uber Rides

1 Complimentary ride is to a 10km radius per trip.

2 Available only when car service or repair cost is a minimum of $250.

3 Any rides greater than 10km per trip,excess cost above $30 will be charged back to the customer on their final servicing invoice.

4 Uber rides is an introductory offer only and subject to change at AutoCrew’s discretion.

15% off Logbook Services Offer

1 Promotional offer starts October 1st 2018 and ends June 30th 2019(“Promotion Period”)

2 Offer only valid with the presentation of a valid Supercheap Auto docket voucher

3 Booking a service in accordance with these terms and conditions entitles you to a 15%discount on Logbook service bookings made during the Promotion Period.

4 The Offer does not apply to a booking that has already been completed and is only valid during the Promotion Period.

5 Our adjudication on any matter pertaining to the Offer is final and binding.

Free Comprehensive Vehicle Safety Check

1 Promotional offer starts October 1st 2018 and ends June 30th 2019(“Promotion Period”)

2 Offer only valid with the presentation of a valid Supercheap Auto docket voucher

3 Booking a service in accordance with these terms and conditions entitles you to a free 33 point safety check and Safe T Stop brake and suspension check where bookings are made during the Promotion Period.

4 The Offer does not apply to a booking that has already been completed and is only valid during the Promotion Period.

5 Our adjudication on any matter pertaining to the Offer is final and binding.

Tax Return Promotion

1 1. Promotional offer starts 8th July 2019 and ends August 31st 2019. (“Promotion Period”).

2 Click here to download Terms & Conditions

Autocrew Multiple Promotions

1 Competition commences on Saturday the 1st of June 2019 at 07:30 (AEST) and concludes on Sunday the 31st of May 2020 at 17:00 (AEST) (“Promotional Period”).

2 Click here to download Terms & Conditions

AutoCrew - We Care About Your Safe Driving Journey


AutoCrew has developed a Privacy Policy that complies with the requirements of the Privacy Act.When you provide AutoCrew with your name and contact details,the information will be used as permitted by you and only for legitimate business reasons.View our Privacy Policy for further details.

To view AutoCrew’s Privacy Policy in full,please click on the link provided,or contact the Privacy Officer on+61 411 650 505.

Click HERE to view our Privacy Policy


Every effort has been made to ensure the accuracy and currency of information provided on this site.However AutoGuru cannot accept any responsibility for errors or omissions.As the ultimate end use of product is outside of our control,users should check the information supplied or seek detail from us regarding suitability or product requirements.To the extent permitted by law,AutoGuru is not liable for loss,damage or liability arising from errors,omissions,inaccuracies or any misleading or out of date information whether contained on this site or any link attached to this site.


This site contains material in which the copyright is owned by AutoCrew.This material including wording,depictions and logos may be downloaded for personal use only and may not be used for any other purpose or further reprinted without prior written permission from AutoCrew.


If you have signed up to receive our newsletter and no longer want to receive them,we make it easy for you to opt out.To stop receiving our promotional emails,please click the unsubscribe link found at the bottom of each email or alternatively you can update your account preferences.


751 Gympie Road,
Lawnton Brisbane 4501
ACN 621 124 767

AutoCrew - We Care About Your Safe Driving Journey

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