Digital Club Card | Supercheap Auto

VIEW YOUR CREDIT BALANCE*
BE NOTIFIED OF EXCLUSIVE OFFERS
ENJOY SECURE & CONVENIENT ACCESS IN YOUR PHONE'S WALLET

*Balance may not be current & can take up to 24 hours to reflect changes.

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CLICK HERE to log in to your account.

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"My Account"

TAP
"ADD TO WALLET"

Digital Club Card FAQ

What is the Supercheap Auto digital Club card?

The Supercheap Auto digital card is a virtual version of your Club membership card that can be stored on a smartphone. It is compatible with Apple Wallet for iPhone users and Google Wallet for Android devices, providing a convenient way to access your membership details without a physical card.

What are the benefits of using a digital Club card?

The Supercheap Auto digital Club card offers a faster, easier, and more secure way to access your membership and view your credit balance while shopping. By adding the digital card to a mobile wallet, you can quickly scan at the checkout to ensure membership benefits are applied, and receive updates, offers or location-based reminders when near a participating store.

Can I use the digital card at all locations?

Yes, the digital Club card is accepted at all Supercheap Auto stores. The barcode technology used on the digital pass is compatible with our point-of-sale scanners nationwide, ensuring you never miss out on Club member pricing or rewards, regardless of which store you visit.

Is there a cost to use the digital Club card?

No, this is a free service provided to all Club members. There are no fees to add the card to your wallet or to use it in store. It is simply a digital alternative to the physical card designed to make accessing your Club benefits more convenient.

Will my physical Club card still work?

Yes, adding a digital Club card does not deactivate your physical Club card. You can continue to use either version at the checkout. Both cards are linked to the same membership number, so your membership will be updated correctly regardless of which one you choose to scan.

Does the digital Club card expire?

No, the digital Club card itself does not expire as long as your Club membership remains active. However, the balances displayed on the card have their own specific expiry dates. To check when your current credits expire, please refer to the "My Account" section on the Supercheap Auto website.

What are the benefits of using a digital Club card?

Who is eligible for the digital Club card?

Any new or existing Club members with a valid email address can add their loyalty card to a mobile digital wallet. This feature is available for users with compatible iOS (Apple Wallet) or Android (Google Wallet) devices. Simply log in to your account via a mobile browser to download your digital card.

How do I add my digital Club card to Apple Wallet or Google Wallet?

To add your Club membership card to a digital wallet, follow one of these steps using your smartphone:

Via website: Log in to your account on the Supercheap Auto website. Navigate to the "My Account" section, tap "View Card," and select the "Add to Wallet" button. Follow the on-screen prompts to save the pass to your device.

Via email: Locate your Club welcome email or recent promotional messages. Tap the "Add to Wallet" icon located within the email and follow the instructions to sync it with Apple Wallet or Google Wallet.

Once added, your digital card will be available for immediate use at any Supercheap Auto store register.

Is an app required to use the digital Club card?

No, there is no additional app download required. The digital Club card utilises the built-in wallet functionality already available on your smartphone. By following the "Add to Wallet" prompts via the website or email, your membership card will be stored directly within Apple Wallet for iOS users or Google Wallet for Android users.

How do I use the digital card in store?

To use your membership at the checkout, simply open the Apple Wallet or Google Wallet on your smartphone and select the Supercheap Auto Club card. Present the barcode on your screen to be scanned by a team member at the register, exactly as you would with a physical loyalty card. This ensures any applicable Club pricing is applied and your Spend & Get rewards balance is updated for every transaction.

Can the digital Club card be used for online purchases?

A digital card is not required for online shopping. When you are logged in to your Club account on the Supercheap Auto website, your membership number is automatically linked to your transaction. This ensures all purchases contribute to your Spend & Get balance and that any available Club credits or member-only pricing are applied at the checkout without needing to scan the digital pass.

How do I transfer my digital Club card to a new phone?

If you upgrade or change your smartphone, you will need to re-add the card to the digital wallet on your new device. Since the digital card is stored locally within the phone’s hardware, it does not automatically transfer between different devices. Simply log in to your Club account on the website using your new phone or locate an email from Supercheap Auto containing the "Add to Wallet" button to add your Club digital card to the digital wallet on your new device.

Why is my digital card balance different from my online account?

The digital card balance may take up to 24 hours to update following a transaction or credit redemption. While the digital card provides a convenient overview, the online account on the Supercheap Auto website remains the primary source for accurate, real-time data. For the most current information regarding Spend & Get balances and specific credit expiry dates, please log in to the "My Account" section on the website.

🛠️ Troubleshooting

What should I do if I am unable to add the digital Club card to my wallet?

If you encounter issues adding your Club membership card to your mobile digital wallet, please check the following:

Check Software Version: Ensure your smartphone is running a compatible operating system (iOS 6+ or Android 4.0+).

Enable Wallet App: Verify that the Apple Wallet or Google Wallet app is installed and enabled on your device.

Android Default Settings: For Android users, Google Wallet must be set as the default wallet. This is usually managed via Settings > Apps > Default Apps > Wallet app.

Use Official Link: Confirm you are selecting the "Add to Wallet" button directly from the "My Account" section on the website or from an official Club email.

For further assistance, check your device manufacturer's troubleshooting guide for "adding passes to wallet."

What if the QR code for the digital card isn't scanning on my desktop?

If you are having trouble scanning the QR code from your computer screen, simply log in to your Club account directly from your mobile device. Once logged in, navigate to the "My Account" section and select the "Add to Wallet" button to save the card directly to your phone.

🔐 Security & Privacy

Is the digital card in my wallet secure and how is my data used?

The digital card is a secure way to manage your Club membership. It only contains essential membership details, such as a member's name, card number, and current credit balance. This information is only shared with authorised third-party providers when necessary to maintain the service. Supercheap Auto does not store or share payment information through this digital card.

Is my digital card secure if my phone is accessed by someone else?

Similar to a physical loyalty card, a digital card can be scanned at the register if your device is unlocked. To maintain account security, ensure your smartphone is protected with a passcode, fingerprint, or facial recognition. We recommend enabling all available wallet security features within your device settings to prevent unauthorised access to your Club membership and rewards.

🔔 Notifications & Preferences

Will I receive notifications from the digital Club card?

Yes. By adding a digital card to Apple Wallet or Google Wallet, you can receive push notifications for personalised offers. This feature can also provide location-based alerts to remind you of available credits or special deals when you are near a local store.

How can I turn off the notifications from the digital Club card?

You can manage or turn off notifications directly within your device settings. While steps may vary slightly depending on your specific phone model or software version, the following methods generally apply:

For Apple Wallet (iPhone):

Open the Wallet app
Tap on the loyalty card
Tap the three dots (More) button
Scroll down and toggle off:
- “Suggest on Lock Screen”
- “Allow Notifications”

For Google Wallet (Android):

Open the Google Wallet app
Tap the loyalty card
Tap the three dots (More) button
Select “Notification Settings”
Toggle off offers, updates, or location-based notifications as preferred.

Note: If these steps do not match your device, please refer to the official support documentation for your smartphone for troubleshooting instructions.