Frequently Asked Questions
Q) Who is Covercraft Pacific?
A) Covercraft Industries Pacific is the world’s largest and most renowned Custom Car Cover Company. All custom covers are made in Australia and the accessories are supreme quality. We have over 90,000 different car patterns in 13 different fabrics. We have custom and ready fit covers for cars, pickups, hot rods, limos, 4x4, motorcycles and even Jet skis. “If it’s got wheels, we can cover it!”
Q) What makes our custom car covers unique?
A) Custom car covers fit a lot better than the generic ones; they are custom made to follow the contours of the car, because they are custom fit they don’t move around as much. From our custom range there are 13 different fabrics to choose from to protect your car. We have 4 indoor covers for garage storage and dust, and 9 outdoor fabrics for part inside or outside, under carports, outside all the time, under trees, ding and dents, extreme UV, water, condensation, sea salt etc. Each fabric is custom to what you’re looking for and made of the highest quality.
Custom made means they won’t fly off as easy and you can even secure them further with a cable and lock, or a gust guard for windy areas
Q) How long will my cover take to make?
A) Each cover is made to order and takes up to 10-14 working days for your covers to arrive. Your order will be sent via courier service to your nominated address. View Shipping and Delivery for more information.
Q) How do I put my car cover on? How does it secure?
A) Each cover has a screen print “Front”, if the cover has mirror pockets it’s best to put them on first before pulling down the front and back down. Each cover has elastic around the front and back, and also grommets half way down the bottom. We supply the rope to help secure the cover; this is tied through the grommets and goes underneath the car. There are 2 other accessories which are available to help secure the cover and prevent theft. (1) Gust Guards which are 2 adjustable tie down straps and (2) Lock and Cable. Every cover comes with a set of fitting instructions.
Q) What happens if my car cover doesn't fit?
A) If for some reason your seat covers do not fit the vehicle that you ordered we will have them altered free of charge. Please ensure you have selected the correct vehicle before purchasing as we do not offer change of mind refunds on tailor made products.View Returns and Refunds for more information.
Q) I can’t seem to find my car on the website?
A) If you can’t find the pattern or your car has been modified please contact us and we can check to see if Covercraft Pacific can make a pattern for your vehicle. Please note if a pattern needs to be made it can take longer than the normal time frame. We also have dimension sheets that can be filled in
Q) What is the warranty on this product? And what does it cover?
A) Each fabric has a different warranty, they range from the Block-it 200 with 2 years to the WeatherShield HD has 5 years. All custom made car covers are warranted for manufacturing which includes the fabric, stitching and elastic, to view our full Returns and Refunds policy click here
Please note: Supercheap Auto will not provide an exchange or refund on tailor made products if you simply change your mind. These car covers are made to order, please ensure you have selected a suitable fabric to meet your requirements as well as the correct vehicle when selecting your car cover.
Q) Do I need to take the cover off every week to let it breathe?
A) No, all our cover breathe really well. You can leave our covers on for extended periods of time. All of our outdoor fabrics are not 100% waterproof as they need to breath. This stops the car from sweating and allows the water, heat or condensation to easily escape.
Q) Do the covers scratch?
A) All of our fabrics have been rigorously tested. We pride ourselves with the best fabrics available.We do recommend you have a fairly clean car before putting the cover on.
Protect Your Baby | Australian Made