To ensure your order will be delivered before Christmas, we have calculated the following cut-off dates for order placing.
🎄🎁 Christmas delivery cut-off dates
Missed the order cut-off dates?
Click & collect in 1 hour
General Shipping Information
All orders placed online at Supercheap Auto are delivered via courier.
You can track the progress of your order from placement through to
delivery via our Track & Trace portal.
Simply enter your Order Number (ie. 0000123456) and your first and last
name to view the progress of your order.
Once your order has been packed ready for dispatch you will see a
consignment number and link to track your order directly through the
Please allow up to 24 hours for your parcel to register in the couriers
system before attempting to track your order. If you have any concerns
contact our Customer Service Team on
web chat or complete our
online enquiry form.
We will generally respond to online enquiries within 24 hours.
Your delivery cost will vary depending on the size, weight and location
of the products you choose to purchase as well as your delivery location
of choice. Normally the larger the item, the more expensive delivery
will be. Extremely large goods (ie. Items requiring a two man lift) will
also incur higher delivery rates.
Please note: As we use couriers to deliver all parcels, products
cannot be delivered to an unattended address. The courier will require
a signature from an occupant at the specified delivery address at the
time of delivery, if no one is available to sign for any parcel a card
will be left and the parcel re-directed to the nearest Courier depot.
You will then be responsible for collecting the parcel from that depot
or paying an additional charge for re-delivery.
Supercheap Auto recommends all deliveries be shipped to a location that
is attended during business hours, whether that is a home, work or other
address, to minimize any redelivery delays and/or fees.
You may incur additional delivery fees/freight charges within the
checkout (in excess of the fees and charges specified above) for:
- Large quantity or bulk orders.
- Express or urgent deliveries; or
- Non-stock and/or bespoke items
At checkout, you will be notified of shipping costs for your approval,
these are calculated automatically by the site in accordance with our
courier companies' freight charges via a courier aggregation application
(supplied by ShipIt). Bulky items are those with either a high weight or
large cubic volume. Products are allocated as bulky as determined by the
shipping methods of our courier companies.
Please note if your cart contains non-bulky and bulky items your cart
will be calculated accordingly.
Do you offer free delivery
Products that contain the "Free Shipping" tag are eligible for Free Shipping to all locations in
Australia. If your Cart contains products that aren't eligible, shipping will be calculated for
these products only.
Have a question not answered here?
Check our Shipping & Delivery page or even our FAQs, alternatively if what you are asking is not here, contact our Customer Care Team on 1300 175 010, or via the Contact Us Page.