Frequently Asked Questions
Q) What makes a tailor made seat cover unique?
A) With over 4000 different seat patterns available to order you can be assured that your tailor made seat covers are designed to suit your vehicle, and with over 30 fabric options to choose from your seats can be as unique as you are. From velour to canvas and everything in between you are sure to find a fabric to suit, for that something extra why not try the Playboy or HSV ranges or go all out with an R.M. Williams Canvas cover. We’ve got you covered.
Q) How long will my seat covers take to make?
A) Although our tailor made seat covers are all manufactured locally please allow up to 10 working days for your seat covers to arrive. Once your order has been sent via courier you will receive an email with details on how to track your order as well as contact information should you have any concerns. View Shipping and Delivery for more information.
Q) What if I can’t fit my seat covers?
A) Our entire range of tailor made seat covers will come with a set of fitting instructions. Should you have any issues call the number on the card and the team will be happy to help.
Q) What happens if my seat covers don’t fit?
A) If for some reason your seat covers do not fit the vehicle that you ordered them for we will have them altered free of charge. Please ensure you have selected the correct vehicle before purchasing as we do not offer change of mind refunds on tailor made products. See Returns and Refunds for more information.
Q) I have just purchased a new vehicle and can’t find it in your listing?
A) If your vehicle is new and we don’t have a seat pattern available online, contact us and we will attempt to locate a vehicle and create a seat pattern to suit. Under normal circumstances we can create a new vehicle pattern within 2-3 weeks however this cannot be guaranteed. New vehicles are updated regularly, check back soon to see if your vehicle had been added to our range.
Q) My car has side air bags. Will your seat covers suit?
A) If your vehicle has side airbags installed (from the manufacturer) our tailor made seat covers will have an allowance to suit. We will also allow for any arm rests, folding/split seats or boot access points installed in your factory fitted seats.
Q) What is the warranty on this product? And what does it cover?
A) We want you to be totally satisfied with your tailor made seat cover purchase. The warranty period varies by fabric; see the fabric selector for details. All tailor made seat covers are warranted for manufacturing and material defects, to view our full Returns and Refunds policy click here.
Please note: Supercheap Auto will not provide an exchange or refund on tailor made products if you simply change your mind. These seat covers are made to order, please ensure you have selected a suitable fabric to meet your requirements as well as the correct vehicle when selecting your seat cover.